Angelbows Returns Policy

REFUNDS
If for any reason you are not satisfied with any purchases you make from this site, contact us immediately. Return your purchase within 7 days. You will receive a full refund - providing all items are complete and undamaged. Sorry we cannot refund freight charges on delivery and return of goods. Refunds are not available simply because you changed you mind.

In some cases, I understand a student will not perform and the need to change quantities is necessary. Please contact me immediately, so that I can relist the item as being available. A credit will be applied to your invoice, and applied towards future orders and refunds will be issued accordingly. These credits and refunds are a courteous gesture on my behalf. And are strictly at my descretion.

GOODS DAMAGED IN TRANSIT
If your purchase is damaged in transit we will send you a "no charge" replacement, freight free. The damaged product must be returned to us for assessment before you will receive your replacement(or fragments which demonstrate reasonable evidence of breakage) to us for assessment.

METHOD OF REFUNDS
Angelbows & Accessories will refund to your credit card, or we can post a cheque or international money order.
HOW TO MAKE A RETURN
All we ask is that you print and fill in the Returns Form below, and return the product in its original condition with its packaging. We will also need a copy of your order confirmation record and goods receipt.

RETURNS INFORMATION
Please provide us with the information outlined below. This information must accompany all returns.
Personal Details
Name:
Company:
Street Address:
Town/Suburb:
State:
Postcode:
Country:
Email Address:
Contact Phone: (_____)________________
Preferred Contact Time:
Product Details
Returned Item:
Code # :
Receipt # :
Order Date:
Reason for return:
What would you like us to do?
a. Replace with another of the same product
b. Refund my credit card (if you paid by credit card only)
Refund by posting me a cheque or international money order.